Whole Health by Kate
ABN: 72863051310
Website: wholehealthbykate.com.au
Email: wholehealthbykate@outlook.com
Office Address: TBC
Postal Address: TBC

1. Acceptance of Terms

By accessing or using this website, wholehealthbykate.com.au (“Website”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you must discontinue use of the Website immediately.

2. Services Provided

Whole Health by Kate offers nutritional services, including consultations and information resources, through an online booking platform available on this Website. All services are provided in compliance with Australian Consumer Law.

3. Intellectual Property

All content on this Website, including text, graphics, logos, images, videos, downloadable resources, and software, is the exclusive property of Whole Health by Kate unless otherwise stated. Unauthorised reproduction, distribution, or exploitation of this content is strictly prohibited.

4. Visitor Responsibilities

By using this Website, you agree to:

• Use the Website ethically and lawfully.
• Not disrupt or interfere with the operation, performance, or security of the Website.
• Not upload, transmit, or distribute harmful software, viruses, or malicious content.
• Only use the booking platform for legitimate purposes related to the services offered by Whole Health by Kate.

5. Booking and Payment

5.1 Booking Process:

• All bookings for nutritional consultations must be made via the online booking platform on this Website.
• Upon booking, you will receive a confirmation email outlining your appointment details.

5.2 Payment Terms:

• Payment for services is required at the time of booking unless otherwise agreed.
• Payments are processed securely via third-party payment processors. Whole Health by Kate is not responsible for errors or issues arising from these external services.

5.3 Cancellations & Rescheduling:

• Cancellations or rescheduling requests must be made at least 24 hours before your scheduled consultation.
• If you cancel your appointment within 24 hours of the scheduled time, a cancellation fee equal to 50% of the consultation fee will be charged.
• If you fail to attend your appointment without providing notice (no-show), the full consultation fee may be forfeited.

5.4 Refunds:

• Refunds will only be provided in accordance with Australian Consumer Law.
• Dissatisfaction with services must be reported within seven days of the consultation for review.
• Refunds are not provided for change of mind or dissatisfaction with services already delivered.

6. Downloads

The Website may offer paid or free downloadable resources, such as meal plans, guides, and templates.

• Personal Use Only: Downloads are for personal, non-commercial use unless expressly stated otherwise.
• No Guarantees: Whole Health by Kate does not warrant that downloads are free of viruses or other harmful components.
• Disclaimer: Downloads are provided on an “as-is” basis, without warranties of any kind, express or implied.

7. Third-Party Links

This Website may contain links to third-party websites. Whole Health by Kate does not control, endorse, or assume responsibility for the content, privacy practices, or availability of these sites. Accessing them is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, Whole Health by Kate shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

• Use of this Website or its services.
• Booking and payment processing errors.
• Reliance on any information provided on this Website.

9. Australian Consumer Law Compliance

All services and products offered comply with Australian Consumer Law. Guarantees, warranties, or conditions implied by law are limited to the extent permitted by law.

10. Privacy

Your privacy is important to me. All personal information collected, stored, and used is detailed in the Privacy Policy.

11. Changes to Terms

Whole Health by Kate reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on this Website.

12. Contact Information

For inquiries, please contact:

• Email: wholehealthbykate@outlook.com
• Office Address: TBC

13. Governing Law

These Terms and Conditions are governed by the laws of Australia.